Module Four

Information and Communication Technology

Work and Process Changes in Light of ICT

While ICT commonly assists nurses to better delivery care to patients, the process or steps needed to complete a specific task (i.e., workflow) can be vastly changed by the introduction of a new technology.

The figure below is what the developers of a computerized provider order entry (CPOE) system (conceptualized the work process of clinicians to be (Cheung et al., 2003).

computerized provider order entry

© Canadian Association of Schools of Nursing / Association canadienne des écoles de sciences infirmières